Why We See One Patient at a Time (When Most Clinics Don’t)

Physical therapy

Why One-on-One Care Matters: The Real Reason We’re Out-of-Network

When you’re in pain, the last thing you want is to become just another name on an overcrowded schedule. Yet that’s exactly what happens at most physical therapy clinics.

We Take Time to Find the Right Match

While many clinics simply book you with the first available therapist when you call, we take a different approach. We carefully match you with the best clinician for your specific condition and goals. This personalized matching process is the foundation of our efficiency—getting the right therapist from day one means faster results.

The Hard Truth About Insurance Networks

When prospective patients discover we’re out-of-network with most insurance companies, they often have questions. Good. They should.

In 2021, we made a decision that might seem counterintuitive: we left most insurance networks specifically to maintain our quality of care.

We chose our patients and our clinical team over insurance companies.

Why One Patient at a Time Matters

Most in-network clinics require therapists to see a new patient every 30-40 minutes, forcing them to juggle multiple patients simultaneously. This assembly-line approach creates two serious problems:

  1. Compromised Safety: Medical screening and ongoing assessment get rushed when your therapist is constantly checking on other patients
  2. Reduced Effectiveness: Real problem-solving requires focused attention—something impossible to provide when multitasking

Multitasking in healthcare isn’t just inefficient—it’s a risk factor for errors.

The Real Cost Calculation

When you choose our clinic, you’re investing in:

  • Undivided attention from a specialist who sees only you during your appointment
  • Comprehensive assessment at every visit, not just your initial evaluation
  • Efficient problem-solving that typically results in fewer total visits

Most patients are surprised to discover that despite our out-of-network status, they often end up spending less overall because their conditions resolve in fewer visits compared to assembly-line clinics.

Your Time Deserves Respect

If you’re going to invest 90 minutes of your day (including travel time) in physical therapy, you deserve our complete focus, best clinical reasoning, and thorough medical screening—not a therapist who’s simultaneously managing two or three other patients.

Experience the Difference

Call/text 206-535-7356 or email schedule@elizabethrogerspt.com to discuss whether our approach is right for you. We’ll have an honest conversation about your needs, insurance situation, and how our focused care model might benefit you—before you commit to a single appointment.

We don’t just promise better care—we deliver it by prioritizing you above all else.